About Us

Born from deep experience in healthcare operations, we exist to close the gap between clinical excellence and business growth.

UB
Since 2012

Helping Healthcare Businesses Thrive

Upgrade Bio Lab Services was founded on a simple but powerful premise: healthcare organizations deserve the same world-class marketing and business strategy that top consumer brands enjoy — tailored specifically to the unique regulatory, relational, and operational environment of the clinical world.

Over more than a decade, we've partnered with independent labs, hospital outreach programs, specialty clinics, and healthcare startups to build sustainable growth engines — from sophisticated email marketing programs to comprehensive digital marketing strategies.

We don't just consult. We become an extension of your team, invested in your outcomes and committed to delivering measurable ROI on every engagement.

What Drives Us

Our Core Values

Every decision we make for our clients flows from these foundational principles.

The People

Meet the Team

A diverse group of healthcare business strategists, digital marketers, and industry veterans united by a passion for elevating the business side of healthcare.

LM

Lisa Lefevre

Founder & Lead Consultant

15+ years in healthcare business development with a focus on laboratory outreach, physician relations, and digital strategy.

RC

Robert Chen

Digital Marketing Director

Healthcare SEO and paid media specialist with experience managing 7-figure digital ad budgets for clinical organizations.

AP

Angela Patel

Email Marketing Strategist

Expert in automated email journeys for healthcare businesses with a track record of 35%+ open rates across physician audiences.

DW

David Walsh

Business Strategy Advisor

Former hospital executive turned consultant. Specializes in lab outreach programs and operational restructuring for growth.

Our Journey

Over a Decade of Healthcare Growth

2012

Founded in response to a clear gap in specialized healthcare marketing consulting.

2016

Launched our proprietary email marketing framework for lab outreach programs.

2019

Expanded digital marketing services; surpassed 100 healthcare clients served.

2024

Serving 150+ clients with an expanded team of healthcare business specialists.

Partner With a Team That Knows Healthcare

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